For the second time, the National Rural Health Association named Jamestown Regional Medical Center one of the Top 20 Critical Access Hospitals in the country.

NRHA determines Top 20 CAHs based on the results of the Hospital Strength Index and its eight indices of performance. Those include: inpatient market share, outpatient market share, quality, outcomes, patient perspectives, cost, charge and financial stability. This elite group was selected from The Chartis Center for Rural Health’s 2020 Top 100 CAH list.


“JRMC is a Top 20 hospital because we hold ourselves to the standard of larger hospitals,” said Dr. Rachael Renschler, chief of clinic and podiatrist/foot & ankle surgeon. “We don’t just see ourselves as a critical access hospital. We see ourselves as providing care  in alignment to the larger systems in the area.  With this, we strive to achieve and exceed the expectations of patients.”

JRMC has received the Top 100 Critical Access Hospital designation every year since 2014.

“Coming through a difficult year, our teams once again proved that they deliver exceptional care no matter the circumstance,” said JRMC President & CEO Mike Delfs. “I could not be more proud of our staff and providers for providing legendary care and exceeding national standards.”

This award is an honor to receive, especially for independent hospitals like JRMC.

Across the United States, more than 1,300 hospitals qualify as a Critical Access Hospital, a designation Congress created in 1997 to improve healthcare access in rural areas. JRMC has maintained its critical access designation since 2009.

“This is well-deserved recognition for our teams and the patient-centered care that is part of what we do every day at JRMC,” Delfs said.