Our Vision: to be the Best

Our aim to be “the best rural hospital in the country” means we don’t hesitate to tell you how our care stacks up against your other options. You have choices. We believe in earning yours.

Thank you for taking the call from HealthStream data. JRMC works with an independent research company, HealthStream, to interview a random sample of patients treated here. If you receive care at JRMC, you may be called to answer questions about your experience. Your feedback matters. Our organizational goals are built around your opinion of JRMC.

Compare Us

This is a national survey often referred to as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on then important hospital quality topics.

This is a national survey often referred to as HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on then important hospital quality topics.

Very Good Care

JRMC is in the constant pursuit of delivering you with care that you truly VALUE.

Here are the patients that rate JRMC’s overall care as or 9 or 10 on a 10-point scale.

90 Inpatient 87 Outpatient 69 Emergency 72 Clinic 90 Home Health

Survey data is updated quarterly and includes data for July – September, 2017 (Q1).

Compared to other organizations:

  • JRMC Inpatient Care scores place them in the 98th percentile
  • JRMC Emergency Department scores place them in the 78th percentile

Better Every Day

Our goal is always VERY good care. If you've experienced anything other than that within our facility, we appreciate the opportunity to make it right. We take these concerns seriously and will share this feedback with the departments mentioned.

We want to make it right

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E.g., Service involved, date of occurrence, etc.