Our Volunteers Make THE Difference

Ninety women and men volunteer their time and talents to Jamestown Regional Medical Center and its Foundation every year. They are the difference in achieving our vision of becoming the best rural hospital in the country for patients to receive care, employees to work and providers to practice.

Ways to Help

  • Cancer Center
  • JRMC Clinic
  • Event planning and participation
  • Foundation activities
  • Front desk

Volunteer Programs


JRMC’s Driven to Care program provides curb-to-curb transportation to JRMC patients who need a ride home  and/or to a doctor appointment in Jamestown or the surrounding area up to 200 miles. These patients must have a referral from JRMC medical staff. Driven to Care even includes transportation of spouse or close relative, when the patient is transported via ambulance or air lift.

The JRMC Driven to Care coordinator will match patients with a volunteer driver. JRMC Driven to Care cannot meet requests that do not fit our mission. The coordinator contacts volunteers and provides them with the necessary background information about the person requesting care.  Both the care receiver and volunteer must agree upon this match.  Either party has a right to decline.  The coordinator is available for consultation regarding any special problems that may arise.


Volunteers who participate in the Driven to Care program will undergo standard volunteer onboarding. After the volunteer completes onboarding, they will complete an online driver’s safety course. This safety course will need to be completed once every couple of years.

Once the safety course is completed the volunteer is permitted to give rides. The volunteer coordinator will communicate with the volunteer drivers as rides are needed. The volunteers may accept or deny rides as their availability allows.

Our front desk volunteers assist JRMC visitors by escorting patients to the location of their appointments and providing a warm welcome to visitors.

Volunteers working in the Gift Shoppe assist customers in finding items they’re looking for and ringing them up. Volunteers also assist the Gift Shoppe coordinator in organizing merchandise as well as maintaining the quality of the merchandise.

Hospice volunteers provide both direct and indirect services to patients and families in their home, hospital or nursing home and assist, when appropriate, with the day-to-day functioning of the hospice organization.

Kala's Story

The teachers said she talked too much. Her mother joked that she was always up to something.

But that young girl grew into a kind-hearted young woman, whose mission was to serve children. Despite Kala Bercier’s sudden and untimely passing in 2013, her mission continues today.

Kala (Schroeder) Bercier grew up on her parents’ diary farm in rural Gackle. She graduated from Gackle- Streeter. In 2000, she married Dale Bercier and together, the couple had two children, in addition to his two children from another relationship.

For the benefit of all the children, Kala volunteered in their activities. Her outgoing and chatty nature meant she was a natural soccer coach, religious education teacher, volunteer with Girl Scouts and Boy Scouts, Victory Lutheran School fundraiser and active church participant.

“She just thought that raising those kids was her mission in life,” says Kalas mother, Peggy Schroeder

Schroeder, and her daughter Tanya, Kalas younger sister, both work at Jamestown Regional Medical Center. Peggy is the unit clerk in the surgery center. Tanya is a radiology technologist.

Kala’s kind heart and outgoing nature also captured the heart of an anonymous donor. That donor made a gift in Kala’s name to JRMC Foundation.

“The gift provides items of comfort to children and their families,” says Foundation Director Lisa Jackson. In an emergency, parents and caregivers aren’t always prepared for a hospital stay.

“When someone in your family is sick, you rush to the hospital without thinking,” Jackson says. “An overnight bag with snacks, toys and a change of clothes is usually an afterthought.”

Kala’s Korner offers personal comfort items such as toothbrushes, deodorant, slippers, as well as toys or activity books for young patients and visitors.

“This is very good,” Peggy says of Kayla’s Korner. “If Kala were alive, this is something she would do.”

“We wanted to make an impact where it was needed,” says Steve Bossert, agent at Heritage Insurance.

Peggy appreciates these gifts, and the anonymous donor who started it all. She loses sleep sometimes, thinking of who the donor is and why that person chose Kala. But she is comforted too, knowing her daughter’s legacy is remembered in a project she’d have admired.

How Can You Help?

Kala’s Korner is always looking for new items. Items can vary anywhere from coloring books, toy cars, stuffed animals, temporary tattoos, and fidgets.

For more information on Kala’s Korner or to make a gift, call JRMC Foundation at (701) 952-4880.

Volunteers who are a part of stitchers work from home. They spend time making various items for patients including tummy pillows, walker bags, burp clothes, baby hats and blankets.

Surgery center volunteers work at the front desk of the surgery center. They welcome patients arriving for their appointments, verify their information and escort them to their rooms when they are ready.

When you need a friendly "hello"

TeleCare is a free community service in which volunteers call individuals Monday through Friday, 8 am to 10 am to say a simple “hello” to individuals who may live alone, are vulnerable due to health or age-related issues or do not have anyone to check on them.

Telecare gives peace of mind to our clients and their families.  It can be a lifesaving service, but more importantly, it offers friendship, kindness and a connection to the community.  If you or someone you know may be interested in this service, please call JRMC Volunteer Services at (701) 952-4809 or email at foundation-email@jrmcnd.com


If you live alone, are homebound, disabled, or recuperating from an illness or injury, Telecare may be just the resource to keep you connected and independent.  If you are retired, widowed or a senior citizen, the friendship and kindness offered by our volunteers could be a source of comfort to you.


A Telecare volunteer will call you weekday mornings between 8 – 10am.  If they are unable to reach you, arrangements are made to perform a welfare check by a person the client designates.


Our caring calls are completely free of charge and are provided by the JRMC Auxiliary and Volunteer Services.


You can call JRMC Volunteer Services at (701) 952-4801 or email foundation-email@jrmcnd.com and you will be asked to provide general information, including the names of 1-2 alternate contacts.  All information is kept confidential.  The calls will begin shortly and can be stopped at any time by calling JRMC Volunteer Services.


If you are interested in volunteering as a Telecare caller, please call JRMC Volunteer Services at (701) 952-4801 or email foundation-email@jrmcnd.com. Calls are made from the comfort of your own home.

JRMC Auxiliary

The auxilians meet the first Monday of every month in support of JRMC’s mission. Auxiliary members proudly serve as ambassadors between the hospital and the community. They do this through increased community awareness, health-related education and fundraising initiatives. They conduct events, host speakers and make crafts; among many other activities.

In addition to volunteer support, annually, the Auxiliary hosts:

  • Tea for All Seasons
  • Spring & Holiday Bazaar
  • Salad Luncheon
  • major annual campaigns

Members receive:


Submit your application to volunteer at JRMC and be THE difference too. We will give you a call upon receiving your application.

Apply to Volunteer