Jamestown Regional Medical Center (JRMC) acknowledges and respects its patients’ right to privacy and is committed to protecting the privacy of those who visit our website. To that extent, this policy explains how JRMC may use, store and protect the confidentiality of information provided to JRMC through our website. In addition to this policy, website users may access JRMC’s Notice of Privacy Practices, describing how medical information may be used and disclosed and how patients may access this information.
Website users should take notice that use of our website means that you have agreed to abide by the terms and conditions of JRMC’s Website Privacy Policy. JRMC reserves the right to modify its policy on website privacy at any time within its discretion, with an effective date of when the change is posted to the website. Continued use of JRMC’s website following changes to the Website Privacy Policy indicates ongoing agreement to the terms of the modified policy.
Information Collected by JRMC & Use
JRMC may track and collect data when users visit our website through IP addresses, domain services, web browsers being used, etc. This data is anonymous information that does not personally identify the website user. However, such data allows JRMC to market to target service populations and improve virtual experiences for its users.
JRMC may also use “cookies,” which are small text files that contain a unique identification number that is sent from JRMC and stored on a user’s computer. Cookies enable JRMC to recognize a user’s web browser when that user visits JRMC’s website through the unique identification number assigned to the cookie. This data is also anonymous information and does not personally identify the website user. Rather, its purpose is to help facilitate the user’s access of the website the next time they visit and to help customize content specific to the user’s interests. Users also may use cookie features that allow for password storage so the user does not have to re-enter their password each time they visit the website or related portal. Along with cookies, JRMC may use “web beacons,” which are tiny graphic objects that are embedded in a website to allow verification that a user has viewed that website. Web beacons may be used to track visits or form submissions in an effort to allow JRMC to evaluate the effectiveness of our website and our marketing efforts in the populations we serve in order to maintain quality care and services.
Information Provided by Website Users & Use
Some features of the JRMC website may allow users to provide certain information that personally identifies the user. Personal information provided may include contact information (such as name, mailing address, phone number, email), demographic data (such as zip code, age, income), and/or financial data (such as an account number or payment information should a user be trying to utilize on an online payment feature). If a website user chooses to communicate with JRMC via email, message posting, bulletin boards, review, online forms, online applications, surveys or any other method of communication available on the JRMC website, then the user is agreeing to the terms and conditions of this policy and to the collecting and storage of their personal information by JRMC and its business partners.
Information voluntarily provided to JRMC by website users will be accessed used and stored based on its intended purpose only. Demographic data may be shared with advertisers and other third parties only in an aggregate basis, whereby no personally-identifiable information will be disclosed. Contact data and financial data will be utilized for internal purposes and may be shared with JRMC business partners who assist by performing core JRMC services (such as hosting, billing, fulfillment, data storage and security, etc.) All business partners, employees and affiliates of JRMC who may have access to data have agreed to uphold JRMC standards of security and confidentiality in compliance with JRMC privacy policy. Any use of contact data and other personal information will only be used to carry out the specific business obligations to JRMC and to provide a quality experience for the website user.
Similarly, website users may utilize various social media features throughout JRMC’s website that allow users to interact with JRMC through social media platforms, such as Facebook “like” or “share” buttons. Use of these social media interactive features on the JRMC website is entirely voluntary. No personal information is collected through the use of these features, which have the intended purpose of enhancing a user’s ability to communicate information from the JRMC website.
Website User Voluntary Choice
Website users have the voluntary choice to not provide JRMC with any personal information. Users will still be able to access, view and/or use many functions of the website. However, users will not be able to access any portions of JRMC’s website that requires personal information (including, but not limited to, online appointments, bill paying options, MyChart, community care application, share your story, JRMC Foundation giving, etc.).
Data Storage and Retention
If any users use JRMC’s website for registration purposes, that personal information may be stored in a user profile. That user profile may be accessed by contacting info@jrmcnd.com. Users may also review, edit, or revise personal information at any time through their MyChart accounts.
JRMC will retain information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce any agreements.
Outside Links to Third Party Websites or Applications
JRMC’s website contains links to third party websites that may not be affiliated with and/or controlled by JRMC. These links are provided for the convenience of the website users only, and JRMC makes no representation that JRMC endorses the linked website or is affiliated with the website or creator/owner. JRMC makes no representations or guarantees regarding the content or security of any third-party links or websites and is not liable for any damages a user may experience by accessing third party links.
MyChart Website and Application
JRMC offers users the option to access health information within your MyChart JRMC account either via a link to the MyChart web access or the MyChart mobile application. MyChart offers users the option to engage in additional communication and data sharing, including adding a profile photograph, sending photographs or videos in a message to a provider, requesting or engaging in telehealth visits, requesting or scheduling appointments, viewing test results or other documents, engaging in pre-registration and check-in procedures, etc.
For any questions regarding MyChart data collection or use, please contact medrecinfo@jrmcnd.com.
Security Measures
JRMC maintains a strict policy that care is used at all times in providing for the secure transmission of a website user’s information from a personal computer or device to our website. Personal information collected by JRMC’s website is stores in secure operating environments that are not available to the public. Only those employees, business partners, or affiliates who need access to information in order to perform their jobs or services are allowed such access, and each must abide by the JRMC privacy policies referenced herein.
Disclaimer
WEBSITE USERS SHOULD NOTE THAT WHENEVER YOU VOLUNTARILY DISCLOSE INFORMATION ABOUT YOURSELF IN THE PUBLIC DOMAIN, INCLUDING BULLETIN BOARDS, EMAILS, CHAT ROOMS, THIRD PARTY LINKS, SOCIAL MEDIA, ETC., IT MAY BE COLLECTED AND USED BY THIRD PARTIES. THIRD PARTIES MAY USE YOUR INFORMATION TO CONTACT YOU OR FOR UNAUTHORIZED PURPOSES. USERS MUST ALSO NOTE THAT NO ONE CAN GUARANTEE THE ABSOLUTE SECURITY OF INFORMATION THAT IS CHOSEN TO BE TRANSMITTED ELECTRONICALLY.
IN ADDITION, THIS WEBSITE PRIVACY POLICY ONLY APPLIES TO INFORMATION COLLECTED THROUGH JRMC’S WEBSITE AND DOES NOT APPLY TO PERSONALLY-IDENTIFIABLE INFORMATION RECEIVED OR CREATED BY JRMC IN THE COURSE OF (1) EMPLOYMENT OR APPLICATION FOR EMPLOYMENT WITH JRMC, AND/OR (2) OR PATIENT CARE SERVICES, WHEREBY YOUR PROTECTED HEALTH INFORMATION IS COVERED UNDER THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) AND ACCOMPANYING NOTICE AND OTHER REGULATIONS.
No Medical Advice
Nothing contained on JRMC’s website or within any of its content is intended to be considered as medical advice. JRMC users should not use any content on JRMC’s website as a substitute for professional medical advice or for the purposes of medical diagnosis or treatment. Communications sent to JRMC or its healthcare providers or other employees is not intended to establish a physician-patient relationship and may not be privileged, absent a specific disclaimer that designates the communication as privileged.
If a website user is experiencing a medical emergency, please dial 9-1-1. Users should consult with their treating healthcare provider to discuss specific questions or concerns about medical conditions or health.
Unauthorized Use of JRMC Website
By accessing the JRMC website, users agree that they will not access the website and/or utilize communication options on the website in any manner in which the user: (1) infringes upon the rights of any individual; (2) uses the website in any unlawful manner; (3) distributes advertising or solicits any third party; (4) engages in any conduct that is unlawful, obscene, defamatory, threatening, harassing or outside the expected conduct standards of JRMC; and/or (5) attempts to disable or interfere with the functioning of the website.
JRMC explicitly reserves the right to prohibit the use of any of the communication channels on its website based on a user’s violation of the JRMC Website Privacy Policy.
Disclaimer and Limitation of Liability
THE INFORMATION AND MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND, TO THE FULLEST EXTENT PERMITTED BY LAW, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. JRMC DISCLAIMS ALL WARRANTIES EXPRESS AND IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. JRMC DOES NOT WARRANT THAT THE USE OF THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. JRMC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
THE USE OF THE WEBSITE IS AT YOUR OWN RISK. IN NO EVENT SHALL JRMC BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY, PUNITIVE OR ANY OTHER MONETARY DAMAGES, FEES, FINES, PENALTIES OR OTHER LIABILITIES ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, ITS CONTENT, OR ANY NON-JRMC WEBSITES LINKED THROUGH THIS WEBSITE. YOUR SOLE AND EXCLUSIVE REMEDY FOR DISSATISFACTION WITH THE WEBSITE IS TO STOP USING IT.
JRMC RESERVES THE RIGHT TO DISCLOSE PERSONAL INFORMATION AS REQUIRED BY LAW. WE MAY ALSO DISCLOSE PERSONAL INFORMATION WHEN THAT DISCLOSURE IS NECESSARY TO PROTECTED JRMC’S RIGHTS, TO PROTECT THE SAFETY OF OTHERS, TO INVESTIGATE FRAUD OR OTHER UNLAWFUL CONDUCT, OR RESPOND TO GOVERNMENT REQUESTS.
Applicable Law and Jurisdiction
These Terms of Use and your compliance with them shall be governed in accordance with the laws of the State of North Dakota, exclusive of any choice of law provisions. You agree to submit to the exclusive jurisdiction of the state and federal courts sitting in Jamestown, Stutsman County, North Dakota for any dispute with JRMC, or its affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and content providers related to the website, including this policy and any associated terms of use.
Contact Information
JRMC is committed to continually improving its website and user experience. We encourage users to contact us at info@jrmcnd.com with any questions or recommendations for website improvement with the goal of quality medical care in the communities we serve.