Awards are something to celebrate, said new Jamestown Regional Medical Center CEO, Mike Delfs. So, to acknowledge employees, JRMC held a “100 ways to say ‘thank you’” celebration.

 For the sixth year in a row, iVantage Health Analytics and The Chartis Center for Rural Health named JRMC one of the Top 100 Critical Access Hospitals within the United States.

“This achievement validates JRMC’s commitment. That commitment is to be the best rural hospital for patients to receive care, employees to work and providers to practice,” Delfs said. “JRMC received this award because the board and employees exceed expectations. They are THE difference in the lives of those we serve.”


In celebration, JRMC offered gifts, snacks and raffle prizes to employees. Employees also wrote down the 100 ways that make JRMC a Top 100 hospital.

“In addition, to receiving a Top 100 designation for our critical care, JRMC has also received recognition for being a best place to work,” Delfs said. “Our celebration was a way to thank employees for the great work they do to care for this community every day.”

Modern Healthcare named JRMC a Best Place to Work in both 2017 and 2018. Prairie Business Magazine also named JRMC a Best Place to Work in 2018.


Across the United States, 1,332 hospitals qualify as a Critical Access Hospital (CHA). This is a designation Congress created in 1997 to improve healthcare access in rural areas. JRMC has maintained its critical access designation since 2009.

JRMC scored in the Top 100 of Critical Access Hospitals on iVantage Health Analytics’ Hospital Strength INDEX®. To clarify, to be named to the Top 100 hospital list means the hospital outperformed its peers on each pillar of the hospital INDEX measure. And, the INDEX is the industry’s most comprehensive rating of rural providers. It measures hospitals across eight areas of hospital strength: Inpatient Share Ranking, Outpatient Share Ranking, Cost, Charge, Quality, Outcomes, Patient Perspectives, and Financial Stability.

The INDEX measurement was also designed as a model and analysis for critical access hospitals to model and measure their performance.

Delfs said that JRMC works to exceed industry standards. And, one example of that is exceptional patient care.

“JRMC may be a small facility, but we offer big results. Every employee – from doctors and nurses to therapists, techs and admissions clerks – is a piece of the patient experience.” Trisha Jungels, JRMC chief nursing officer, said. “We are grateful for them.”

JRMC has most recently won this award in 2014, 2015, 2016, 2017, 2018 and now 2019.